Privacy Policy
Your privacy matters to us. Learn how we handle your information.
Last updated: April 2026
1. Introduction
Dania Maids Cleaning Services("we," "us," or "our") operates the website dania-maids.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our cleaning services in Qatar.
2. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Fill out a contact form or booking request on our website
- Call us or send a WhatsApp message
- Subscribe to our newsletter or promotional communications
- Leave a review or provide feedback
This information may include your name, phone number, email address, residential or business address, preferred service dates, and any special instructions you provide for your cleaning appointment.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors interact with our site. You can configure your browser to refuse cookies, though some features of the website may not function properly without them.
4. Third-Party Services
We use the following third-party services that may collect data:
- Google Analytics: We use Google Analytics to analyze website traffic and usage patterns. Google Analytics collects anonymized data such as pages visited, session duration, and geographic location. This data helps us improve our website and services. For more information, see Google's Privacy Policy.
- Google Tag Manager: Used to manage analytics and marketing tags on our website.
- WhatsApp (Meta): When you contact us via WhatsApp, your messages and phone number are processed by Meta Platforms. Please refer to WhatsApp's Privacy Policy for details.
5. How We Use Your Information
We use the information we collect to:
- Process and confirm your cleaning service bookings
- Communicate with you about appointments and services
- Respond to your enquiries and support requests
- Send promotional offers and updates (only with your consent)
- Improve our website, services, and customer experience
- Comply with legal obligations under Qatari law
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption to secure data in transit. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable Qatari law. Booking records are retained for a minimum of two years for quality assurance and legal compliance.
8. Your Rights
You have the right to request access to, correction of, or deletion of your personal information. You may also opt out of promotional communications at any time. To exercise any of these rights, please contact us using the details below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: booking@dania-maids.com
- Phone: +974 4444 0086
- Address: 3rd Floor, Al Muftah Plaza, Al Reem St, Doha, Qatar